Event Registration and Cancellation Policy
- Space is limited on MALT events. We encourage guests to sign up early.
- Registration closes when the event is sold out or at 2 p.m. three (3) business days prior to the event (Wednesday at 2 p.m. for a weekend event).
- Not all events are appropriate for children. Please read the event description carefully before you sign up and contact us with any questions.
- Dogs or other pets are not invited to our events unless they are a certified Service Dog. Please let us know before the event that you will be accompanied by a Service Dog so we may clear it with the landowner. When attending events, please don’t bring or leave your animal in your car.
MALT has a 14-day cancellation policy. Please contact us at (415) 663-1158 or email events[at]malt.org if you are unable to attend an event. We do not offer refunds for cancellations fewer than 14 days before the event. You may transfer your spot(s) to a friend or family member for that event or we can apply your fees to another event during the same calendar year.
Transferring Your Spot:
If you are unable to attend an event that you have signed up for you, may transfer your spot to a friend or family member. Please provide us with the name of your guest by calling MALT at (415) 663-1158 or emailing us at events[at]malt.org.
Rain Cancels Event:
Please call the MALT event hotline (415) 663-1338 to hear event updates if you are unsure of the weather the day of the event. In the case of cancellation MALT will try, to the best of our ability, to reschedule and will contact guests directly regarding a new date. Guests will have the option to transfer the event fee to another event during the same year, apply it to a new or existing MALT membership or receive a full refund.
If you have any questions about MALT events, please call us Monday to Friday, 9 a.m. – 5 p.m. at ( 415) 663-1158 or email us at events[at]malt.org.